G2 is the world’s largest tech marketplace that publishes a list of software review scores in their Grid Reports each quarter to provide a high-level overview of a particular software category.
For Spring 2022, ChildcareCRM has been named a High Performer in G2’s childcare software category.
ChildcareCRM Gets High Scores Across the Board
G2 recognizes the growing impact of childcare software and rates products subjectively. The products are ranked by customer satisfaction (based on user reviews), market presence (based on aggregated data about market share, seller size, and social impact), and placed into four categories on the Grid®: Leaders, High Performers, Contenders, and Niche products.
ChildcareCRM was named a High Performer due to both high customer satisfaction ratings and a strong social or online market presence.
The Grid applies a unique algorithm to provide Satisfaction scores (ease of setup, implementation time, user/administrator adoption reviews). The customer satisfaction reviews are collected through March 01, 2022, and are affected by...
User reviews of user-focused product features
Popularity and significance based on the number of reviews G2 receives
Quality of reviews or how thorough the review is
Age of reviews (recent reviews are weighted more)
User reviews of administration-specific product features
Overall Customer Satisfaction andNet Promoter Score(NPS – essentially, it’s a customer loyalty score) based on user reviews
Another factor in ChildcareCRM’s scores, Market Presence, is based on employee information, social media, and online presence – but all scores are subject to change. For ChildcareCRM in Spring 2022, 100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right direction, and 92% of users said they would be likely to recommend ChildcareCRM to another childcare owner or executive.
"We're grateful to have been named a High-Performer by G2 for two seasons in a row," said CEO Matt Amoia. "Since the Winter report was released, we've made strides to further increase our products' ease of use and customer satisfaction ratings. As part of those initiatives, we recently released drip campaigns functionality in our CRM+ product and have partnered with Facebook on a new software integration that will allow users of both CRM and CRM+ to capture leads from anywhere."
Get to Know ChildcareCRM
Get more from your marketing with ChildcareCRM’s award-winning marketing automation software. Grow your waitlists and boost enrollment while saving directors up to 10 hours every week. Join more than 4,000 childcare centers that capture more leads, automate marketing, standardize the enrollment journey, digitize the parent experience, and get real-time reporting.
Hope Dasher is a marketing professional with years of SEO content writing and social media strategy experience. With a bachelor's degree from The University of Texas at Dallas in Psychology and Child Development and an emphasis in language, she has extensive knowledge in the childcare system, effective marketing strategies, and copywriting. Hope serves as a copywriter for ChildcareCRM’s marketing team.